“Tyler and Jake at Independent Power Generation, responded immediately as my roofers were on the roof reroofing and had to stop because the solar company who was supposed to take the panels off and reinstall after new roof, did not show. Their response was immediate, they heard my predicament and could have charged me a lot but instead, their prices were extremely fair, and they were so friendly, helpful and reliable.
They came back on their own time to show us how to use the solar app, registered our solar online (the install company should have done this but didn’t) And they showed us how to analyze our solar Avista bill. I wish they would have been the original company who installed our solar because Independant Pwer Generation customer service is impeccable. I love that they both served in the Navy together and they are local, personable, and care about me as a customer. Wow, I have not seen customer service like this in such a long time!”